Privacy Policy

Privacy Policy for AI Agent: AI Calling Assistant

AI Agent: AI Calling Assistant takes your privacy seriously. This privacy policy explains how personal information is collected, used, and protected when you use this AI-powered phone call service and integrated tools.

1. Information Collected

1.1 Primary Account Information

The following primary account information is collected and used:

  • Email address
  • Name
  • User ID (a unique identifier generated by Firebase)
  • Contact information

This information is required for the functionality of the service, including assigning you a real phone number and for legal compliance purposes.

1.2 User-Generated Content

The following is collected and processed:

  • Audio data from phone calls
  • Transcripts and summaries generated from your calls

1.3 Device Information

The following is collected:

  • Device ID

1.4 Usage Data

Information is collected about:

  • Product interactions
  • Purchase history

1.5 Google Calendar Integration

When you choose to add the Google Calendar tool to your AI agent, access to your Google Calendar data is requested using the following scope:

  • https://www.googleapis.com/auth/calendar

This access allows the service to:

  • Check your calendar availability
  • Book calendar appointments on your behalf

2. Use of Information

The information collected is used to:

  • Provide and maintain the AI calling service
  • Assign you a real phone number
  • Process and handle incoming and outgoing calls
  • Generate transcripts and summaries of your calls
  • Analyze and improve the service
  • Respond to your inquiries and provide customer support
  • Send you important service-related notifications
  • Comply with legal obligations
  • Check calendar availability and book appointments (when the Google Calendar tool is added)

3. Data Tracking and Linking

3.1 Data Used to Track You

  • User ID (unique identifier generated by Firebase)

3.2 Data Linked to You

  • Contact information (Email Address): Used for analytics and contacting you for support
  • Name: Required for service functionality
  • User-generated content: Required for call recording, transcription, and summary generation
  • Google Calendar data: Used for checking availability and booking appointments (only when the tool is added)

3.3 Data Not Linked to You

  • Purchases and purchase history
  • Device ID
  • Product interaction data
  • Crash data
  • Performance data

4. Protection of Information

Industry-standard security measures are implemented to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure storage of personal information
  • Regular security audits and updates
  • Compliance with Google's API Services User Data Policy and Limited Use requirements

5. Disclosure of Information

Your personal information is not shared with third parties except:

  • As required by law
  • As necessary to provide the services
  • With trusted partners who assist in operating the service (subject to confidentiality agreements)

It's important to note that AI Agent: AI Calling Assistant is developed and maintained by a solo developer. This means that no company can dictate how your data is handled, and your privacy is a top priority. However, for the app to function properly, some data must be sent to third-party SDKs like Firebase.

6. Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your personal information
  • Request deletion of your personal information
  • Object to the use of your information for marketing purposes
  • Opt-out of certain data collection practices
  • Revoke access to your Google Calendar data at any time

To exercise these rights, please contact the developer using the information provided in the "Contact Us" section.

7. Cookies and Similar Technologies

Cookies and similar technologies are used to collect information about your use of the service. You may disable cookies in your browser settings, but this may affect the functionality of the service.

8. Children's Privacy

This service is not intended for children under the age of 13. Personal information is not knowingly collected from children under 13. If you are a parent or guardian and believe information may have been collected about a child, please contact the developer.

9. Changes to This Privacy Policy

This privacy policy may be updated from time to time. You will be notified of any changes by the posting of the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this privacy policy or the use of your personal information, please contact the developer through the app:

  1. Open the AI Agent: AI Calling Assistant app
  2. Go to Settings
  3. Select the Support menu

The developer will assist you with any privacy-related inquiries or requests.

11. Third-Party Services

The following third-party service is used in the app:

  • Firebase SDK: Firebase, a development platform provided by Google, is used for various functionalities including analytics, authentication, and database services. Firebase collects and processes certain data as described in the Google Privacy Policy (https://policies.google.com/privacy) and the Firebase Privacy and Security documentation (https://firebase.google.com/support/privacy).

12. Consent

By using this service, you consent to this privacy policy and agree to its terms. When adding the Google Calendar tool, you will be prompted to give explicit consent for calendar access.

13. Google API Services User Data Policy Compliance

The use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Access to the Google Calendar API is only requested when you choose to add the related tool to your AI agent.

14. Data Retention and Deletion

Retention of your personal information and user data is limited to one year from your last login. This retention period allows for the provision of continuous service and maintenance of relevant information for your account.

To delete your account and all associated data:

  1. Open the AI Agent: AI Calling Assistant app
  2. Go to Settings
  3. Navigate to Data Control
  4. Select "Delete Data"

Upon receiving your deletion request, it will be promptly processed and all your personal information and user data will be removed from the systems.

Additionally, an automatic deletion process is in place. If your account shows no activity for 14 consecutive days, all your personal information and user data will be automatically deleted through a scheduled task (cron job). This ensures that inactive accounts do not retain user data unnecessarily.

Please note that some information may be retained for legal or regulatory purposes, as required by applicable laws, even after automatic deletion or user-requested deletion.

15. Sign in with Apple

AI Agent: AI Calling Assistant offers "Sign in with Apple" as an authentication option. This feature provides an additional layer of privacy and security for users. When you choose to use Sign in with Apple:

  • Apple acts as an intermediary for authentication, allowing you to sign in to the app without sharing your Apple ID email address.
  • You have the option to mask your email address. If you choose this option, Apple creates a unique, random email address that forwards to your real email address. This random email address is shared with the app instead of your actual email address.
  • The app receives only the information you agree to share. This may include your name and the email address you've chosen to share (either your actual email or the masked email provided by Apple).
  • Your Apple ID password is never shared with the app.

The information received through Sign in with Apple is used solely for the purpose of creating and managing your account within the AI Agent: AI Calling Assistant app. This information is treated with the same level of security and privacy as all other user data described in this policy.

If you choose to stop using Sign in with Apple with this app:

  1. You can revoke the app's access to your Apple ID at any time through your Apple ID settings.
  2. Upon revocation, you will no longer be able to sign in to the app using your Apple ID.
  3. You may need to create a new account using a different authentication method to continue using the app.

The app developer respects your choice to use Sign in with Apple and your decisions regarding data sharing. The masked email feature, if you choose to use it, allows you to maintain a higher level of privacy while still enabling necessary communication about your account and the service.

16. Security of Google User Data

The security of your Google user data is taken seriously. When you grant access to your Google Calendar data, the following security measures are implemented:

  • Encryption: All data in transit and at rest is encrypted using industry-standard protocols.
  • Access Controls: Only authorized personnel have access to systems processing Google user data.
  • Regular Security Audits: Periodic security assessments are conducted to ensure the ongoing protection of your data.
  • Data Minimization: Only the minimum amount of calendar data necessary to provide the requested functionality is accessed and stored.

17. Transparency about Google User Data Usage

AI Agent: AI Calling Assistant is committed to transparency regarding the use of Google user data. Here's how the calendar data you provide access to is used:

  • Availability Checking: Your calendar is accessed to check for available time slots when scheduling calls or appointments.
  • Appointment Booking: With your permission, new calendar events can be created for scheduled calls or appointments.
  • Display in App: Relevant calendar information may be displayed within the app to help you manage your schedule.

Your Google Calendar data is not used for any other purposes, such as marketing, advertising, or data mining.

18. User Control over Google Data

You have full control over the Google Calendar data you share:

  • Revoke Access: You can revoke access to your Google Calendar at any time through your Google Account settings.
  • Data Deletion: If you revoke access or delete your account, all Google Calendar data stored will be promptly deleted.
  • Limited Use: The app adheres to Google's Limited Use requirements and will not use your calendar data for any purposes other than those explicitly stated in this policy.

Last Updated: August 29, 2024